What is the Shipping Fee?
The shipping fee varies according to the order volume, shipping address and cargo company. Our wholesale customers usually have courier companies that they already work with. However, we help our customers who do not have a cargo company in Turkey by providing this service. So how do we do this? We share contact information by recommending courier companies that provide shipping services to your delivery address. In this way, you can easily get payment and price information from them and make your choice accordingly.
We do not have the option to pay at the door!
Can I give an Order without Register?
You must be a member to shop on our site.
Is it paid to become a member?
Membership to our site is free.
I forgot my password, what should I do?
You can use our forgot password page to send your password to your e-mail address.
When will my order be given to Cargo Company?
Orders are delivered to cargo within 1-5 (usually 2) business days.
Do you have a store?
We have a Showroom and a production factory in Yenibosna, Istanbul. We would be happy to welcome you in our Showroom, where we exhibit approximately 1500 different models.
Cobancesme Neighborhood, Industry St. N:78 34196 Yenibosna Istanbul/Turkey
Do you have a store outside of Istanbul?
How can I order?
You can order as a member at www.vienetta.com. Apart from our website, you can order from our Whatsapp line, our Customer Service hotline and our Instagram account.
Whatsapp and our phone line: +905305559080
Our Instagram Account:@vienettashop
Are There Exchanges and Returns?
We do not have any exchanges or returns on your wholesale orders. However, if there is a demaged or missing product sent from us, we are always just a phone call away to assist you.
How to use a Campaing Code?
Add the product you want to use your gift card with to the basket and reach the basket page.
Enter your Campaing Code where it says Campaing Code on the cart page and click the Update Button.
The system will provide the necessary discount.